Roamiyo TravelApp - Privacy Policy

1. Information We Collect

When you use Roamiyo, we may collect the following categories of information:

• Personal Information: Name, email address, phone number, payment details, and account credentials.
• Location Data: Precise and approximate location (foreground and background) to provide travel recommendations, nearby attractions, and map-based services.
• Device & Media Access: Photos, videos, and media files (when you upload images such as travel documents or profile pictures).
• Contacts: Access to contacts for referral programmes, inviting friends, or autofilling traveller details (only with your explicit consent).
• Camera: To scan QR codes, upload documents, or capture profile images.
• Usage Data: App activity, preferences, crash logs, and interactions to improve performance.
• Third-Party Login Data: When you sign in using Google, Facebook, or other social media accounts, we may receive limited profile details (name, email, profile picture) as authorised by you.

2. How We Use Your Information

• Enable core features such as bookings, itinerary management, and payments.
• Provide personalised travel recommendations, offers, and deals.
• Enable maps, location-based services, and navigation.
• Support secure authentication and social media logins.
• Improve app performance, functionality, and security.
• Communicate with you regarding updates, support, or promotions (where permitted).

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data in the following cases:

• Service Providers & Travel Partners: With airlines, hotels, transport operators, and payment gateways to process your bookings.
• Third-Party APIs: Such as Google Maps, Places API, and authentication providers (e.g., Google, Facebook) to enable app functionality.
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or restructuring, your data may be transferred accordingly.

4. Permissions We Request

The app may request the following permissions for functionality:

• INTERNET: To connect with backend servers and APIs.
• CAMERA: For QR scanning, document uploads, or profile photos.
• READ/WRITE STORAGE & MEDIA ACCESS: To upload or store travel-related files and images.
• READ_CONTACTS: To assist with referrals, invites, or booking autofill (optional).
• ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION / ACCESS_BACKGROUND_LOCATION: To provide maps, nearby recommendations, and travel-related services.

All permissions are requested with your consent and are used strictly for enhancing your experience.

5. Data Security

We implement industry-standard security measures (encryption, secure transmission, access controls) to protect your information. However, no method of storage or transmission is fully secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your region, you may have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for optional permissions (via device settings).
• Opt out of marketing communications.

To exercise these rights, contact us at roamiyo@emmveetechnologies.in.

7. Children’s Privacy

Roamiyo is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published within the app and on our website. Continued use of the app after updates means you accept the revised policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• 📧 Email: roamiyo@emmveetechnologies.in
• 📍 Organisation: Emmvee Technologies